Welcome to ArchitectFWD™ Performance, also known as prfrmHQ™ or prfrm™. By using our service, you agree to the following terms:
This service is in an early-stage evaluation phase and may change, evolve, or be discontinued at any time without prior notice. Any released information is indicative of service offering. As the service rolls out there may be bugs or limited features / functions.
The service is provided "AS IS" and "AS AVAILABLE," with no guarantees or warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
Use of this service is at your own risk. We are not liable for any loss, damage, or disruption resulting from your use of the service.
This section governs the payment obligations, subscription status, and usage of service credits associated with your account.
Subscription Requirement and Payment
Active Subscription Required: Access to the Service and its associated features, quotas, and AI Credits (defined below) is strictly contingent upon maintaining a paid and active subscription. Your subscription must be in good standing and all associated fees must be paid on time to continue utilizing the Service.
Payment Processor: We utilize Stripe, Inc. ("Stripe") as our third-party payment processor for all payment transactions. By making a purchase, you agree to comply with Stripe's terms and policies, and you authorize us, through Stripe, to charge your designated payment method for all applicable fees.
Non-Payment and Termination: Failure to pay any fees when due will constitute a breach of these Terms. If payment is not successfully processed, we reserve the right to immediately and without notice terminate your subscription and your ability to use the Service and any accrued benefits, including AI Credits.
Payment Options and Flexibility
Payment Methods: We accept standard payment methods (such as credit cards) and offer alternative payment solutions, including automated invoicing and bank transfer options (such as ACH and Wire), for higher-tier or enterprise subscriptions.
Transaction Limits: Certain payment methods may be subject to transaction limits imposed by payment processors or financial institutions. We reserve the right to require payment via specific methods, such as bank transfer or invoice, for transactions exceeding a certain threshold.
Administrative Management: To ensure continuous service and seamless renewal, we may use administrative tools provided by our payment processor (Stripe) to manually update subscription details, reconcile payments, and manage billing cycles that utilize non-standard payment flows. All subscription management remains centralized within our processor's system.
Subscription Features and AI Credits
Feature Enablement: Your active subscription enables access to a set of specific features, quotas, and service limits detailed on our pricing page.
AI Credits: All active subscriptions grant a set number of AI Credits. These credits are applied when utilizing certain features of the Service (e.g., using the AI Assistant, executing specific processes).
Credit Allocation: When credits are added to your account credit balance, at each invoice renewal and successful payment, these credits which are a set sum amount that are then split across the number of teams you have in the system.
Credit Usage: One or more AI Credits will be applied for each successful or attempted usage of an applicable feature. The AI assistant may use more credits depending on the feature.
Credit Expiration: AI Credits are subject to an expiration date. Your credits will expire approximately one month from the date they are granted. For clarity, the expiration date linked to the Stripe payment or subscription renewing at the interval, committed as a credit bundle with the associated expiration date.
Expired credits are irrevocably forfeited and cannot be used or reactivated.
Credit Refund Policy
In the event that an applicable Service feature is initiated, consumes credits, and then experiences a technical error or failure (as determined by our system logs) during processing:
The consumed credits will be automatically returned to your account.
The refund will be processed by deducting credits in order of expiration, and then:
Subscription Cancellation Status
The availability of features and credits upon cancellation depends on the type of cancellation:
Future-Dated Cancellation: If your subscription is in a "cancelled" state with a future termination date (e.g., at the end of the current billing cycle):
Immediate Cancellation/Account Deactivation: If you request or we execute an immediate cancellation, termination, or account deactivation:
Changes to Fees and Subscription Terms
We reserve the right to modify our subscription fees and to introduce new fees at any time, which will be effective upon notice to you. Any price changes will not apply until the next renewal of your subscription. Continued use of the Service after a price change or term modification takes effect constitutes your agreement to pay the revised amount.
AI-Powered Features
This service may include features or functionality powered by Artificial Intelligence (AI). These features are intended to assist and enhance user experience but may produce results or outputs that are unexpected, incomplete, or inaccurate.
No Guarantee of Accuracy
While we strive to optimize AI performance, we do not guarantee the accuracy, reliability, or fitness of any AI-generated outputs for specific purposes.
User Responsibility
Users are responsible for independently evaluating any outputs generated by AI features before relying on them for decisions, actions, or other purposes.
Data Use for AI Training
By using this service, you acknowledge and agree that anonymized or aggregated data may be used to improve AI models, in accordance with our Privacy Policy.
Limitations of AI
AI is a developing technology, and its functionality may evolve or change without prior notice. Users should not use AI features for critical, legal, medical, financial, or life-impacting decisions.
Nothing herein grants or should be deemed to grant to you any right, title or interest in or to any of the trademarks set out below.
The master Trademark Policy (the policy) which describes all trademark related information can be found at https://architectfwd.com/trademark-policy/
Any use of any Architect Forward (hereafter referred to as architectFWD) trademarks must be in accordance with the policy. As used in this memo, “trademarks” means not just architectFWD’s logos, but also the names of its various functions, services and products, which includes the trademarks including, amongst others, the names ‘architect forward’, ‘architectFWD’, 'architectFWD™', architectFWD.com, ‘architectFWD Enterprise Architecture™’, architectFWD Enterprise', ‘architectFWD™ to transform’, ‘architectFWD™ and transform’, ‘architect forward and transform™’, architectFWD.com™, architectFWD™ Performance, also known as 'prfrm™', 'prfrm', 'prfrmHQ™', 'prfrmHQ' and 'prfrm - by ArchitectFWD™'. Trademark law applies to all branding, logos, slogans and any other distinctive features related to these. As I register others I will update the policy or this section of the prfrm Terms of Service.
To the fullest extent permitted by law, ArchitectFWD™ Performance (also known as prfrmHQ™) and its affiliates, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or use, whether incurred directly or indirectly, resulting from:
In any case, the maximum liability of ArchitectFWD™ Performance (also known as prfrmHQ™) to you for any claims arising from or related to the service is limited to the amount you paid for a one-month subscription under your current or most recent plan at the time of the incident.
These terms may be updated at any time. Continued use of the service constitutes acceptance of the latest terms.
New Zealand or as the founder may elect.
If you do not agree to these terms, please do not use the service.